post

Cisco UCS – Unable to deploy Service Profile from Template – [FSM:Failed] Configuring service profile

I was recently deploying new blades within the UCS chassis but found that I was unable to. In one UCS domain there were no issues but in the second UCS domain if failed with the error [FSM:Failed] Configuring service profile xxx (FSM:sam:dme:LsServerConfigure) and there were a number of other minor warnings as well. The service profile would appear in the list but it was highlighted as having an issue and it could not be assigned to any blades. After a bit of searching around I found an answer on the Cisco Communities forum.

FSM failed

I also created a tech support file and downloaded it to my desktop, extracted the compressed files and opened sam_techsupportinfo in notepad. I did a search for errors and found that there was an issue resolving default identified from UCS Central.

UCS-SP-deploy-fail-1

The solution was to unregister the server from UCS Central and then to deploy the Service Profile again. To unregister from UCS Central go to Admin Tab -> Communication Management -> UCS Central and select Unregister from UCS Central. Before unregistering make sure that the Policy resolution controls are how you want them to be. In my case they were all set to local so unregistering from UCS Central had to real impact. Many users will have UCS Central integration configured to work as it was designed and will use Global policies. Unregistering from UCS Central can have a knock on impact on how those policies are managed.

UCS-SP-deploy-fail-2

fsm-fail-UCS-Central-unregister

Once the unregister had completed I ran the service profile deployment from template and it worked this time. I believe the issue is down to a time sync issue between UCS and UCS Central. I’m currently working on a permanent work around